Delete your data.
Request deletion of your Instagram or Facebook Page conversation information and lead-status records processed by Muse Analytics.
How to request deletion
To request access, correction, or deletion of information processed by Muse Analytics, email josh@jeongmedia.com. For deletion requests, use the subject Muse Analytics data deletion.
Include your Instagram username or Facebook name, the account or Page you messaged, and an approximate conversation date so we can locate the relevant records. Do not send passwords or access tokens.
We may ask for information needed to verify your request. We will delete the associated information from our app records, subject to applicable legal retention requirements, and respond when your request has been processed or explain any limitations.
Connected-account administrators can revoke app permissions through their Meta account settings. Revoking access stops future access under those permissions; request deletion separately for information already held by Muse Analytics. Deleting our app records does not delete the original messages held by Meta or other conversation participants.
Privacy contact: josh@jeongmedia.com
Operated by Jeong Media LLC / JeongX.